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donderdag 5 januari 2012

Comcast Customer Accuses Company of Bugging Out on Him

Comcast Customer Accuses Company of Bugging Out on Him

Another bugging scandal has plagued the media -- but this one has nothing to do with News Corp. hacking into celebrities' phone lines.

Antonio Munoz, a resident of Chicago suburb Aurora, Ill., is fuming mad -- and probably considering fumigation -- after the provider allegedly installed a cable box infested with roaches in his home.

Munoz tells the Beacon News that, shortly after an installer hooked up the cable, cockroaches began emerging from the box in his parents' room. According to Munoz, the equipment Comcast installed was used -- and obviously of suspect origins.

"You don’t know where this equipment came from,” Munoz told the paper.

Munoz claims that Comcast gave him the runaround when he tried to get the infested unit replaced, and that his residence "never had a roach problem" prior to the installation of the allegedly tainted cable box.

The irritated Munoz has taken to carrying around a bag filled with dead roaches as evidence of his plight -- though, aside from being pretty icky, is probably unnecessary. In November, nearly a dozen former and current Comcast employees filed a lawsuit against the company in U.S. District court, claiming that they were forced to work in a rat- and roach-infested facility in Chicago's South Side, and made to install bug-infested equipment in homes in that area.

A representative for Comcast tells the newspaper that Munoz has since received a new box -- and an apology -- from the company. No word on whether they plan to knock a few bucks off of Munoz's bill to cover a service call from Orkin.